Showroom Manager

Location: Brighton - Eastbourne
Salary: £34,000
Employment Type: Full-time, permanent.
Working hours: Mon - Fri, 8:00AM - 5:00PM, working 1 in 4 Saturday's 8:00AM - 12:00PM

About the Client

KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment.

The Role

To manage and grow the showroom area of the builders merchants by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products.

Responsibilities and Duties

• Oversee day-to-day operations of the showroom
• Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring)
• Work with trade professionals, architects, and retail clients to understand needs and suggest solutions
• Design and present layouts using CAD or design software (if applicable)
• Manage customer quotations, orders, and follow-ups
• Drive sales performance and meet or exceed targets
• Train, support, and lead showroom staff
• Maintain showroom appearance and merchandising to reflect current trends and promotions
• Coordinate with suppliers and the warehouse to ensure product availability
• Handle customer complaints and resolve issues promptly
• Maintain accurate records and report on showroom activity and performance

The Requirements

• ​Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors)
• Strong interpersonal and communication skills
• Commercial awareness and sales focus
• Team leadership or supervisory experience
• Excellent customer service and problem-solving abilities
• Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.)
• Experience using POS and CRM systems
• Full Driving Licence

What we Offer

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position.