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Risk & Compliance Administrator

Whiteley
Permanent
Expiring soon
Risk & Compliance Administrator

Whiteley - PO15 (with smart working 3 office / 2 wfh)

Salary DOE

The primary objective of this role is to lead the Financial Adviser community of Eight. Focussing on cultivating, empowering and retaining commercially high-performing Advisers who are equipped with the skills, insights and support to deliver exceptional client outcomes, increase revenue per adviser and accelerate growth — all underpinned by the distinctive Eight culture and experience. 

Requirements

Reporting to the Compliance Officer, you’ll play a central role in supporting governance and compliance activities across the Eight Group, including Eight Financial Advice, Eight Tax & Accountancy, The Eight Foundation, and our international offices in Singapore, Dubai, and Hong Kong.

You’ll help ensure robust governance processes are maintained, compliance activities are accurately documented, and regulatory requirements are consistently met across the Group.

This is a varied and impactful role where no two days are the same — from coordinating adviser file checks and themed reviews to supporting introducer governance and maintaining key compliance records.

Key Responsibilities

Coordinate and administer adviser file checks and quarterly themed case reviews

Maintain accurate governance records, audit trails, and compliance documentation

Track actions arising from compliance reviews and ensure timely completion

Support governance reporting, trend analysis, and risk identification

Prepare summaries and reports for senior management and governance meetings

Administer and maintain Introducer Agreements across the Group

Support introducer onboarding, vetting, approvals, and ongoing reviews

Act as a liaison between introducers, advisers, and St. James’s Place

Support Consumer Duty governance, Business Assurance outcomes, and PQS administration

Assist with governance inductions for new advisers and support staff

Coordinate governance documentation and reporting across international offices

Maintain records across systems including Salesforce, SharePoint, Qwil, DocuSign, and Policy Services

Ensure documentation is managed in line with GDPR and information security requirements

Provide wider support across governance, compliance, and protection activities as required

About You

We’re looking for someone who is professional, approachable, and highly organised, with the confidence to work across multiple stakeholders and jurisdictions.

You’ll ideally have:

Experience within a compliance, governance, risk, or financial services administration role

A strong understanding of compliance and regulatory principles within financial services

Excellent attention to detail and organisational skills

Strong written and verbal communication skills

The ability to manage multiple priorities effectively

Confidence working with advisers, introducers, and senior stakeholders

Experience using Microsoft Office packages

Exposure to Salesforce or (url removed) would be advantageous

Personal Attributes

You’ll thrive in this role if you are:

Methodical and process-driven

Calm under pressure and highly dependable

Ethical, discreet, and trustworthy

Collaborative and team-oriented

Proactive with a solutions-focused mindset

Passionate about maintaining high standards and protecting clients and the business

Benefits

Hybrid working: 3 days in the office, 2 days wherever you work best

Performance bonus + Company-wide bonus (when Eight hits targets)

28 days' holiday + bank holidays + your birthday off

Private medical insurance & life assurance (4x salary)

Wellbeing support: EAP, mental health helpline, cycle-to-work scheme

Free mortgage and pension advice from our in-house experts

Volunteering time: 8 paid hours annually via The Eight Foundation

Regular socials & epic events

Job Type: Permanent

Job ID: 1277000000000224074

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