Medical Administrator
Alliance Medical are recruiting for a Medical Administrator to join our busy and friendly team at our centre in Holywood Road, Belfast.
This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am-8:15pm.
Contract: Full-time, Permanent contract
Working hours: 37.5 hours per week
Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm & in busier times Sat and Sun 7.15am-8.15pm.
Typical shift patterns are: 7.15 - 8.15 x 3 a week
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.
Key Responsibilities:
Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
Strong communication and interpersonal skills
Previous experience in medical administration or a healthcare setting
A calm, caring nature
High attention to detail and accuracy under pressure
Flexible and adaptable team player
A background in customer service is a plus
Why Choose Alliance Medical?
Employee Assistance Programme
Wellbeing and mental health initiatives
Competitive Salary
Family Friendly Working Arrangements
25 Annual Leave Days (plus 2 Company days)
Health Insurance
Paid Maternity Leave
Wedding Day Leave
Maternity Leave Coaching
Paid Sick Leave
Fertility Leave
Pregnancy Loss Leave
Excellent Pension Scheme
Educational Assistance
Professional Development & Ongoing training
This is a full-time, permanent contract (37.5 hours per week) with working hours between Monday and Friday, 7:15am-8:15pm.
Contract: Full-time, Permanent contract
Working hours: 37.5 hours per week
Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm & in busier times Sat and Sun 7.15am-8.15pm.
Typical shift patterns are: 7.15 - 8.15 x 3 a week
This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.
Key Responsibilities:
Schedule and confirm radiology appointments with sensitivity and precision
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
Handle incoming and outgoing phone calls and manage appointment-related queries
Accurately update patient records and internal booking systems
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
Provide consistent, compassionate support to patients and their families throughout their visit
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
Strong communication and interpersonal skills
Previous experience in medical administration or a healthcare setting
A calm, caring nature
High attention to detail and accuracy under pressure
Flexible and adaptable team player
A background in customer service is a plus
Why Choose Alliance Medical?
Employee Assistance Programme
Wellbeing and mental health initiatives
Competitive Salary
Family Friendly Working Arrangements
25 Annual Leave Days (plus 2 Company days)
Health Insurance
Paid Maternity Leave
Wedding Day Leave
Maternity Leave Coaching
Paid Sick Leave
Fertility Leave
Pregnancy Loss Leave
Excellent Pension Scheme
Educational Assistance
Professional Development & Ongoing training
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